Every organisation has its own pressures and priorities, so we don’t force a standard package. Instead, we shape a service that fits your needs while making sure every compliance requirement is fully covered. That means you get the flexibility to operate how you want, without the risk of gaps or oversights. Our teams bring the experience and attention to detail to keep your buildings safe, compliant and running smoothly.
For the past 3 years that ICH have serviced the equipment across the Levi Strauss UK stores the standard and quality of their work has been first rate. The insights ICH provide into the lifecycle of our equipment is excellent , whilst our Account Manager is always available with proactive and in-depth knowledge of our needs. From an easy mobilisation process to their proactive & reactive maintenance, we can always rely upon ICH to deliver professional and competitive FM solution.
Retail Coordinator
Following the successful tender from ICH for the HVAC Service and Maintenance contract for the Clipper portfolio, I met with ICH to discuss the plans for rolling out the service site by site. The ease by which ICH mobilised their teams and began to centralise control over the Clipper HVAC systems has been excellent. The process so far has been painless and a review protocol is in place to ensure Clipper and ICH meet any challenges head on together. The journey to claim a total success may be a long one but it has certainly started out in a very positive manner.
Head of Engineering & Automation
ICH provide a full facilities management service to our sites nationwide. During the mobilisation, we’ve found ICH to be flexible in accommodating the challenges presented, all the while maintaining a reliable service. What helped ICH stand out during the tender process was its accessibility and willingness to engage in innovative ideas. What really impressed us was that the management team all took and continue to take the time out to ensure that the service delivery is exactly as promised. Their personal touch was a key reason why we chose to go with them.
Operations Director
ICH originally stood for Industrial & Commercial Heating, founded in 1992. Over time, as our services expanded into broader Commercial Facilities Services, the business became known simply as ICH. This means we now cover maintenance, M&E design and installation.
We have been trading for over 30 years, providing expert Facilities Maintenance and M&E Services since 1992. During this time, we have grown steadily while maintaining our founding values of technical expertise and customer service, offering reliable Building Maintenance and M&E Solutions.
Our National Facilities Support covers the entire UK, managing more than 5,600 sites for over 1,800 clients. This ensures businesses across the country receive consistent and reliable Commercial Facilities Services wherever they operate.
Our directly employed engineers are strategically located across the UK, supported by a trusted partner network. This ensures we can deliver both planned and reactive maintenance efficiently. In addition, it allows us to provide comprehensive National Facilities Support.
Yes, our National Facilities Support includes fast-response reactive services. Also, we focus on first-time fixes to minimize downtime, keeping commercial properties operational with reliable Facilities Maintenance and M&E Services.
