Breakdowns can disrupt your business, but with ICH’s nationwide reactive maintenance UK, you stay in control. Our engineers respond quickly to HVAC, electrical, and facilities faults, keeping your buildings operational with minimal downtime.
Every job is logged in our CAFM system, giving real-time updates, full job history, and clear progress visibility. You always know who is attending, what work is being done, and how the repair is progressing.
Our team aims for first-time fixes wherever safe, reducing downtime, lowering costs, and arranging any specialist parts quickly. With prior knowledge from planned maintenance, our commercial M&E reactive support is fast, efficient, and reliable.
With ICH’s nationwide reactive support, your business benefits from fast expert coverage for all critical systems. Our engineers manage electrical systems including power distribution, lighting, switchgear and controls, as well as hard facilities services such as plumbing, drainage, building fabric and plant equipment. All jobs are logged in a single reporting platform, giving you clear visibility across individual sites or entire estates.
Our HVAC breakdown services protect cooling, heating, ventilation and air quality systems. Skilled engineers act quickly, keeping staff, customers and critical environments safe while minimising downtime.
Backed by experienced teams, robust systems and full national coverage, our reactive maintenance ensures your operations stay under control even when faults occur unexpectedly.

Rapid intervention for building infrastructure and plant systems.

Quick response to leaks, blockages, and other urgent plumbing issues.

Quick response to faults in power distribution, lighting, and controls.

Fast repairs for heating, cooling, ventilation, and air quality systems.

Rreactive support across UK commercial and industrial sites.

All reactive maintenance jobs are tracked through our CAFM system. This ensures fast response, full visibility, and reduces downtime across your commercial M&E systems.

All reactive support work is recorded in our cloud system. This ensures transparent reporting, regulatory compliance, and easy access to audit-ready documentation across your commercial M&E systems.

Our team provides expert guidance on reactive maintenance planning and M&E systems. This helps optimise performance, reduce downtime, and protect your commercial buildings.