Breakdowns can’t always be avoided, but they can be managed quickly and effectively. At ICH, our nationwide reactive support service ensures you get the right response when it matters most. With engineers located across the UK, we provide fast attendance for HVAC, electrical and other critical building systems, minimising disruption to your operations.
Our teams focus on first-time fixes wherever possible, using their technical expertise and detailed knowledge of your assets to resolve issues without unnecessary delays. Every callout is logged through our CAFM system, giving you transparent updates, full job history, and performance tracking against agreed SLAs.
Because we already know your sites through planned maintenance and condition reporting, we can respond faster and more effectively than a provider working blind. The result is less downtime, lower repair costs, and greater peace of mind.
Whether it’s a single-site emergency or a nationwide portfolio, ICH has the resources, experience and systems to keep your business running when things go wrong.
Through the use of powerful job management software, ICH can manage multiple jobs and create optimal job schedules months in advance. With all of the data collected throughout the maintenance process, ICH can produce robust and insightful reporting to help mitigate the future impact of equipment breakdowns and maximise capital expenditure impact.
The job management software provides complete access to all of your data whenever you need it. With a fully customisable dashboard displaying the most critical metrics, you’ll always have sight of where your attention is most needed.
ICH employ a dedicated team capable of providing complete designs, ROI assessments and financing options. Whether this is done on a consultancy arrangement or part of a turn-key solution, you can be assured to receive the most effective and suitable proposals.
