Breakdowns put pressure on your business, but with the right reactive maintenance service, you can stay in control. At ICH, our team responds quickly to HVAC, electrical, and hard facilities faults. Thanks to our nationwide reactive support, your commercial buildings remain operational with minimal disruption.
When you contact us, every job enters our CAFM system immediately. As a result, you receive real-time updates, full job history, and clear visibility of progress. You always know who is attending, what they are doing, and how the repair is progressing. This transparency is central to our reactive maintenance service and helps protect your operations.
Our engineers focus on accuracy from the start. They aim for first-time fixes whenever it is safe and appropriate. Consequently, downtime is reduced, repair costs are lowered, and if specialist help or parts are required, we arrange them quickly. Because we already understand your site through planned maintenance, our HVAC breakdown services work faster and require fewer return visits.
You also benefit from our nationwide reactive support for electrical systems, covering power distribution, lighting, switchgear, and controls. In addition, our hard services teams manage plumbing, drainage, building fabric, and plant equipment. All tasks are logged in a single reporting platform, giving you a clear, combined view across single sites and entire estates.
Your business also gains from a reliable HVAC breakdown service. Our engineers manage cooling, heating, ventilation, and air quality systems with the right technical expertise. As a result, critical environments are protected, and staff and customers remain safe.
At ICH, our reactive maintenance service works seamlessly because it is supported by skilled people, robust systems, and full national coverage. Consequently, this level of nationwide reactive support ensures you stay in control, even when faults occur unexpectedly. When fast and accurate HVAC breakdown services are required, our teams act quickly to keep your business running efficiently.
Through the use of powerful job management software, ICH can manage multiple jobs and create optimal job schedules months in advance. With all of the data collected throughout the maintenance process, ICH can produce robust and insightful reporting to help mitigate the future impact of equipment breakdowns and maximise capital expenditure impact.
The job management software provides complete access to all of your data whenever you need it. With a fully customisable dashboard displaying the most critical metrics, you’ll always have sight of where your attention is most needed.
ICH employ a dedicated team capable of providing complete designs, ROI assessments and financing options. Whether this is done on a consultancy arrangement or part of a turn-key solution, you can be assured to receive the most effective and suitable proposals.
