Careers at ICH

At ICH Services, we believe people make the difference. Be part of a team dedicated to excellence in facilities management – start your journey with us now.

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Internal Telesales

ICH Services - Careers - Internal Telesales

We are recruiting an Internal Telesales Executive to support our continued growth within the industrial and commercial facilities management sector. This role plays a key part in helping new and existing customers understand the full range of our services, including planned maintenance, compliance testing, and project delivery across HVAC, electrical, and mechanical disciplines.

You will be responsible for generating new business opportunities through outbound calls, handling inbound enquiries, and following up on warm leads from marketing campaigns and existing accounts. The position requires you to build strong relationships with decision-makers, identify customer needs, and promote the most suitable ICH Services solutions to meet them. You will work closely with the broader sales and operations teams to ensure a professional handover of all opportunities and maintain accurate CRM records of all interactions and progress.

Success in this role will depend on your ability to communicate clearly, listen effectively, and demonstrate confidence when interacting with senior business contacts. You will be comfortable managing your own sales pipeline, setting daily and weekly goals, and contributing to the company’s overall sales targets. A structured and proactive approach to business development, combined with a genuine interest in customer service, will be essential.

Previous experience in telesales or business development within a B2B environment is preferred; however, comprehensive product/services training will be provided. A positive attitude, resilience, and motivation to achieve measurable results are key.

This is an excellent opportunity to join a growing, forward-thinking business where your contributions will directly impact the company’s success. You will be part of a supportive team, receive clear performance feedback, and have opportunities to develop your skills and progress your career within ICH Services.

AC Engineer

ICH Services - Careers - AC Engineer

We are hiring an experienced Air Conditioning Engineer to join our expanding team. You will support commercial and industrial clients across the UK, delivering installation, servicing, and repair work on a wide range of air conditioning systems.

In this role, you will work on split, multi-split, VRV/VRF, and close-control systems. You will install new equipment, complete scheduled maintenance, and respond to reactive breakdowns. Each job must meet both company standards and industry regulations. You will also help ensure that all systems operate efficiently, safely, and in full compliance with F-Gas and Health & Safety requirements.

You will manage your own workload and take ownership of each task from start to finish. The role also involves communicating clearly with clients and internal teams to plan work and resolve issues quickly. You must be confident working alone but able to collaborate effectively with colleagues in other disciplines such as electrical and mechanical engineering.

Strong problem-solving skills and attention to detail are essential. You should be able to assess faults, identify root causes, and deliver solutions that last. In addition, you will complete accurate service reports and maintain a professional approach on every site visit.

To apply, you must hold an NVQ Level 2 or 3 in Air Conditioning and Refrigeration (or equivalent), F-Gas certification, and a full UK driving licence. Previous experience in a commercial or industrial environment is required.

This role offers stable, long-term employment within a respected facilities management company. You will join a supportive team, receive ongoing training, and gain the opportunity to develop your career within a growing national business.

Gas Engineer

ICH Services - Careers - Gas Engineer

We are hiring a qualified Gas Engineer to join our expanding facilities management team. You will work on commercial and industrial sites, installing, maintaining, and repairing gas systems and appliances. This is a hands-on role where safety, reliability, and quality always come first.

As a Commercial Gas Engineer, you will service and repair boilers, warm air units, radiant tube heaters, and pipework systems. You will also complete gas safety checks and certification in line with current Gas Safe regulations. Every task must be finished to a high standard to ensure all systems run safely and efficiently.

You will manage your own workload and plan your day effectively. In addition, you will communicate clearly with clients and colleagues to schedule work, report progress, and resolve issues quickly. Teamwork is important, as you will often work alongside HVAC and electrical engineers on larger contracts.

Strong technical knowledge and practical problem-solving skills are essential. You should be confident in diagnosing faults and identifying long-term solutions. You will also complete accurate service reports and maintain full compliance with safety and quality procedures.

To apply, you must hold ACS commercial gas qualifications and be Gas Safe registered. You must also have a full UK driving licence and previous experience in commercial or industrial environments. Extra skills in LPG, oil, or HVAC systems are an advantage.

This is a full-time, permanent position with a respected UK facilities management company. You will receive ongoing training, steady work, and the chance to build a successful career as part of a professional engineering team.

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